FAQ

Frequently asked questions

How do I purchase an original painting?

Please contact me if you are interested in purchasing an original painting. If the painting is still available you can pay by bank transfer (prefered), credit or debit card, personal cheque or by instalment. Gallery prices do not include delivery as this is dependent on the size, weight and value of the piece. This will be calculated for you once you have decided to buy. All paintings are dispatched with full insurance and handled by a professional courier. If you are interested in a 'Work in Progress' , this can be reserved for you until the painting is finished. Please note that you are under no obligation to purchase the finished piece if you choose this option. All my paintings are offered framed unless stated otherwise.



How do I look after my original painting?

As with prints your oil painting will do best in a moderately heated and stable environment. Extreme heat can cause the properties of many art materials to change. For example, sudden shifts between hot and cold can cause oil on canvas to expand and contract, cracking the paint slightly in the process. Keeping the temperature reasonably stable eliminates this cracking.
Oils painted on board are more stable but humid or damp conditions should still be avoided.



What is a giclee print?

Printed artwork made using a specialized ink spray process ( giclee is a French term meaning "to spray"). Giclee prints typically provide sharper images and better colour definition. Both the ink and archival paper onto which the giclee image is transferred can offer up to 70 years light-fastness and UV-resistance under appropriate display conditions. We produce our own giclee prints using an Epson large format printer and genuine Epson Ultrachrome inks.



What is a mounted print?

My prints are currently sold either unmounted and wrapped or mounted and wrapped. A mounted print has a suitably coloured board presentation mount and is ready to frame. These are usually bought as personal presents or gifts. If you are planning to have the print framed yourself I suggest that you purchase an unmounted print as this will be provided by your framer.



What is a limited edition print?

A maximum number of a particular print that will ever be created. The edition size is fixed before printing and once an edition has sold out no more will be produced. Limited Edition prints are made and numbered in succession with the individual number and edition size usually being recorded together such as 12/250 (print number 12 out of an edition size of 250). Typically a Limited Edition Print will not be reproduced in any other printed format that could degrade it's value (such as a greetings card).
It is, however, permissible to use the image in a book or in the Artist's own promotional literature.
Unlike Limited Edition Prints open editions are not numbered and there is no limit to the number issued.



Do you sell framed prints?

Unfortunately we are unable to offer framed prints at this time due to the inherently fragile nature of glazed frames and the prohibitive costs involved in transporting them. There are several on-line framers who offer an excellent service.



Do you sell prints wholesale?

If you are a business customer (for example an angling store or gallery), unmounted prints can be purchased wholesale at a 50% discount on the retail price (plus postage). There is a minimum order of 5 prints.



How do I purchase a print?

If you are paying by credit or debit card simply click on the ADD TO CART button. A window will open displaying your basket which you can add to if you so wish. If you wish to pay by bank transfer, paypal or cheque please contact me either by e-mail or telephone for more details.



What payment options are there?

You can pay by bank transfer, paypal, credit card, debit card or a personal cheque drawn on a UK bank. If you are interested in buying an original painting and would like to pay by interest-free instalment please contact me for details.



How do I look after my print?

In general your prints and watercolours will do best in a moderately heated, stable environment. Always hang your artwork out of direct sunlight as sunlight is the main culprit in the degradation of both watercolour paintings and printed images. If you live in a very humid region using air-conditioning or a dehumidifier can help to preserve your artwork.



What is copyright?

Copyright gives an automatic right to exclusive ownership of artistic effort and this right is respected worldwide via international conventions. In other words, copyright belongs exclusively to the original artist, in this case, Lisa Miller. Under current UK law protection copyright exists for the life of the artist plus a further 70 years.

Copyright can be transferred from one party to another but this generally involves a limited use of the work: for example, a print or a greetings card design - transfer of copyright does not give the buyer the right to use the purchased image in any other format other than the one agreed.

If you buy an original painting this does not mean that you have also bought the copyright on that image. This always remains with the artist.

Copyright infringement carries very heavy penalties and the onus is on the defendant to prove that he did not copy if he has had the opportunity to do so.

If you wish to reproduce all or part of an artwork and you are not absolutely sure that you have the right to do so, you must obtain written permission from the original artist before proceeding.